Focused sessions built to be used.

Engaging, practical workshops for sales teams, operational employees, leaders and managers, delivered online or in person and tailored to your business.

Why it matters

A workshop should give people more than a good few hours. It should help them see something differently, practise a useful approach and return to work knowing what to do next.

26+

years of practical learning, leadership, sales, operations and behaviour-change experience.

A focused topic or complete series

Choose one ready-to-deliver workshop, combine several into a structured programme or commission something completely new. Sessions can support a specific challenge, a product or process launch, onboarding, management development or a wider academy.

Flexible workshop formats

Delivery is designed around the audience and working environment.

Half-day or full-day sessions
Short online power sessions
Microsoft Teams or Zoom
In person at your site or an offsite venue
Standalone topics or multi-session series
Mixed-level or role-specific cohorts
Workshops integrated with LMS learning
Follow-up coaching and implementation reviews

Custom workshop development

If the right session does not already exist, Triple J can identify the learning goals, build a workshop or full series, include the real language and scenarios your people face, create facilitator and participant resources, deliver it live or prepare your internal team to run it.

What people can expect

Every workshop is designed to create practical movement rather than passive attendance.

Immediate takeaways and workplace actions
Interaction rather than long lectures
Relevant examples, language and scenarios
Experienced delivery grounded in real business
Behaviour-change tools that support transfer
Follow-up options to reinforce implementation

Programme detail

A deeper workshop and programme catalogue.

These are established topics that can be delivered individually, combined into a series or adapted to your organisation. Operations and service content is added alongside the original sales, leadership and behaviour-change portfolio.

Sales

Sales workshops

Mastering the Sales ProcessThe complete journey from preparation and introduction through discovery, value, objections, closing, follow-up and referrals.
Mastering Preparation & Introduction TechniquesPrepare with purpose and begin conversations confidently.
Mastering Relationship Building & RapportBuild trust through conscious and unconscious communication.
Mastering Questioning & ListeningUse a broad range of questions to uncover genuine needs and listen with intent.
Mastering Value & SummarisingTurn features into meaningful customer value using FAB and structured summaries.
Mastering Objection HandlingRespond calmly using LAER, reframing and other practical approaches.
Mastering Closing TechniquesUse trial closes, commitment questions and direct closes appropriately.
Mastering Upselling, Cross-Selling & ReferralsExpand value naturally and create consistent referral opportunities.
Mastering Business DevelopmentBuild a structured approach to prospecting and account growth.
Mastering Buyer PsychologyUnderstand how customers think and make decisions.
Mastering Sales Confidence, Mindset & BehaviourStrengthen belief, resilience, motivation and consistent behaviour.
Mastering Goal-Setting & Sales PlanningTurn targets into practical daily and weekly activity.
Mastering Time Management for Sales SuccessProtect selling time, prioritise the pipeline and reduce wasted effort.
Mastering Phone & Email SellingCreate clear, confident remote sales conversations and written outreach.
Mastering Client Presentations & NegotiationPresent value clearly and navigate commercial pressure with confidence.
Mastering Client Follow-Up & Relationship ManagementFollow up without pressure and build long-term account value.

Leadership

Leadership workshops

Moving from Doer to LeaderMake the mindset and behaviour shift into people responsibility.
Leadership Foundations, Influence & PresenceBuild credibility, clarity and intentional leadership impact.
Emotional Intelligence for LeadersDevelop self-awareness, empathy, stability and judgement.
Leadership Styles & Psychological SafetyAdapt leadership style and create trust and openness.
Accountability & EmpowermentSet standards and create ownership without micromanaging.
Listening & Presence as a LeaderListen with greater focus, empathy and impact.
Feedback That Fuels GrowthUse practical feedback models to strengthen performance.
Coaching vs Mentoring vs ManagingKnow when and how to switch between each approach.
Creating a Coaching CultureBuild coaching behaviours into everyday leadership.
Difficult Conversations & ConflictAddress tension, expectations and performance directly.
Developing Future Leaders & SuccessionIdentify, stretch and support emerging talent.

Operations

Operations workshops

Operational Organisation, Planning & PrioritiesImprove readiness, workload control and responses to changing demands.
Reliability, Ownership & AccountabilityStrengthen everyday standards and personal responsibility.
Operational Communication & TeamworkImprove handoffs, clarity and working relationships.
Accuracy, Standards & Customer ImpactConnect quality and consistency to the wider business.
Operations Team Leader FoundationsBuild credibility, organise people and lead the day.
Performance Conversations for Operational LeadersAddress reliability, standards and accountability constructively.
Leading Operational Teams Under PressureMaintain judgement, standards and communication during change.
H&S Mindset & Safety CultureDevelop ownership and everyday safety awareness alongside formal H&S training.

Behaviour

NLP & behaviour-change workshops

Mastering NLP for SalesUse anchoring, pacing, leading and reframing ethically in customer conversations.
NLP for Leadership, Mentoring & InfluenceApply behavioural tools to communication, coaching and leadership impact.
Confidence & State ManagementManage internal state and show up more effectively under pressure.
Framing, Reframing & Belief ChangeChange the meaning attached to situations and create more useful responses.
Communication, Rapport & LanguageImprove connection, clarity and influence.
Stress, Focus & Sustainable HabitsBuild practical strategies for emotional regulation and follow-through.

Extended development

Specialist programmes

Directors’ Leadership, Coaching & Mentorship SeriesA twelve-session senior-leadership series covering influence, coaching, emotional intelligence, succession and legacy.
Business Development Sales AcademyA structured academy covering prospecting, strategic conversations, value, objections, closing and account growth.
Operational Capability PathwayConnected development for frontline employees, team leaders and operational managers.
Sales Manager DevelopmentSales process, coaching, expectations, leadership and performance habits for managers.
Train the TrainerDevelop internal trainers’ confidence, structure, delivery and engagement.
LMS & Blended Learning ProgrammesCombine live workshops with video learning, quizzes, assessment and certification.

Who this supports

Built for people who need to perform in the real world.

Sales and business development teams
Operational and service employees
Team leaders and supervisors
Managers and senior leaders
Mixed cohorts across a business
Teams needing a focused reset or refresher

The difference

✓A clear set of practical tools

✓Shared language and expectations

✓Stronger confidence and participation

✓Immediate workplace actions

✓A useful foundation for further development

Speak with Coach Johnny

Start with a free 15-minute conversation.

Tell me what you want to improve and I will help you work out the most useful next step.

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